GRIEVANCE REDRESSAL COMMITTEE
Grievance Redressal System is a vital part of the College. The College has the responsibility to provide a secure and contented environment to all its Staff and Students. The Grievance Redressal Committee has been formed in the College as per the UGC guidelines to redress the grievances of both the staff and the students.
| Sl No | Name of Staff | Designation |
|---|---|---|
| 1 | Dr. Umesh Neelakantan, Principal | Chairman |
| 2 | Mr. Ramesh Krishnan, Assistant Professor | Coordinator/Convener |
| 3 | Dr. Shebin Sharief, Associate Professor | Members |
| 4 | Dr. Prajith P K, Associate Professor | Members |
| 5 | Ms. Renjitha R, Assistant Professor | Members |
| 6 | Mr. Akhil Vijayan, Assistant Professor | Members |
| 7 | Ms. Nandhini Krishnan, MBA 2024–26 Batch | I st year Student Representative |
| 8 | Ms. Sandra T Santhosh, MBA 2023–25 Batch | IInd year Student Representative |
Functions of the Grievance and Redressal Committee
To receive complaints from both students and staff concerning the system.
To establish and put into action a system for addressing the reported complaints.
To forward the results to the Management when deemed necessary for subsequent actions.
To listen to, record, and investigate grievances from staff and students promptly and thoroughly, and take the necessary actions.
To prioritize grievances based on their authenticity and seriousness.
To forward grievances to the relevant department, such as maintenance, transportation, academics, or amenities.
To organize regular meetings to assess the resolution status of the grievances.
To conduct regular follow-ups on these issues until they are ultimately resolved.
To keep the grievances confidential, if necessary.
There should be minimum 4 meetings in an academic year each per quarter and meetings can be conducted on need basis.
The coordinator must prepare the meeting minutes and present the report duly signed by every member to the IQAC within 15 days after the meeting
Tentative Dates of the Meeting Dates for Minutes Submission 30/01/2025 13/02/2025 24/04/2025 08/05/2025 26/06/2025 10/07/2025 16/10/2025 30/10/2025