Internal Complaints

DCSMAT has an Internal Complaint Committee (ICC) which is working for internal complaints resolving. It is a crucial component of an organization’s efforts to promote a safe, secured and respectful workplace environment. The ICC is instrumental in creating a safe and inclusive workplace where employees can work without fear of harassment or discrimination.

Objectives and functions of the Internal Complaints Committee (ICC)

• Receive and address complaints related to sexual harassment, discrimination, or workplace misconduct.

• Ensure the utmost confidentiality during the complaint handling process to protect privacy and dignity.

• Conduct thorough and impartial investigations into complaints.

• Provide recommendations for appropriate actions or sanctions after investigation to address the issue and prevent recurrence.

• Educate employees about their rights and responsibilities, fostering a culture of respect and inclusivity.

• Ensure compliance with relevant laws and regulations regarding workplace harassment and discrimination.

• Maintain records of complaints, investigations, and actions taken for accountability and transparency.

• Periodically report activities and findings to senior management to help improve the workplace environment.

• There should be minimum 4 meetings in an academic year, each per quarter, and meetings can be conducted on need basis.

• The coordinator must prepare the meeting minutes and present the report duly signed by every member to the IQAC within 15 days after the meeting.